Andrew Amason

CareCentrix Inc

Remote

Sr Manager IT Infrastructure • Oct, 2024 — Present

Reporting to VP of IT Infrastructure, Sr Manager of IT Infrastructure is responsible for providing oversight, guidance and direction to the Windows Engineering team as well as assisting the VP with departmental large projects, vendor relationships, and stakeholder management. Windows Engineering Team responsibilityies include but were not limited to

• Microsoft Cloud Products
• Windows Server & Active Directory
• VMware Infrastructure
• Storage Array Administration
• Datacenter Server Hardware Maintance
• DR & BC Planning & Testing
• Corporate Cloud Infrastructure (AWS/Azure)

CareCentrix Inc

Remote

Manager IT Infrastructure • Mar, 2022 — Oct, 2024

Reporting to Director of Business Technology Infrastructure, the Manager IT Infrastructure is responsible for providing oversight, guidance and direction to the Windows Engineering team as well as assisting the Director with large projects, vendor relationships, and stakeholder management. The team manages Microsoft products, VMware Infrastructure, datacenter server and storage technologies, and corporate cloud infrastructure.

CareCentrix Inc

Remote

Lead Systems Engineer • Oct, 2020 — Mar, 2022

Reporting to the Sr Director of Business Technology Infrastructure, the Lead Systems Engineer is responsible for providing oversight, guidance and direction to the Windows Engineering team as well as assisting the Sr Director with large projects, vendor relationships, and stakeholder management. The Windows Engineering team is responsible for Microsoft products such as, Windows Server, SCCM, Exchange & SharePoint. VMware Infrastructure management and oversight, including but not limited to VMware ESX and vCenter as well as nightly backup of the virtual infrastructure. All datacenter server and storage technologies including administration of the Cisco UCS Environment, Dell MX Blade Chassis, HPe Nimble & Netapp Storage arrays.

CareCentrix Inc

Remote

Sr Systems Architect • Nov, 2018 — Oct, 2020

Key contributor of the Server administration & Engineering Team, responsible for the design, implementation, and support of the Windows Server environment. This includes but is not limited to, Windows Server, SCCM, Exchange, SharePoint, VMware ESX, vCenter, and nightly backup of the virtual infrastructure. All datacenter server and storage technologies including administration of the Cisco UCS Environment, Dell MX Blade Chassis, HPe Nimble & Netapp Storage arrays. Some Notable Projects during this timeframe includes

• Corporate BC/DR Implementation
• Exchange 2013 Emergency Implmentation & Migration from Exchange 2007
• Cisco UCS FI Migration/Swap

St Josephs | Candler Hospital System

Savannah, GA

Network Engineer III • Mar, 2018 — Nov, 2018

Responsible for maintaining & planning enterprise infrastructure projects and implementing enterprise hardware & software lifecycle policies. Maintained a variety of different enterprise storage arrays and worked with vendors to plan future expansions to ensure capacity for ongoing and future data needs. Aided in maintenance of company VMware Horizon View environment including the planning of upgrades to vSphere & Horizon software packages as well as planning for future hardware purchases to maintain company growth. Implemented and upgraded aging RightFax infrastructure to latest supported version. Tasked with finding possible efficiency improvements to department workflows including replacing the company imaging system and providing the tools and education for analysts to take a more hands on roll in the maintenance of their applications servers to offset department labor shortages.

Memorial Health University Medical Center

Savannah, GA

Sr Systems Engineer • Jan, 2014 — Mar, 2018

Responsible for VMware vSphere infrastructure maintenance as well as any troubleshooting and hardware maintenance, ensuring high availability of Memorial Virtual Infrastructure. Maintained IBM Tivoli Storage Manager Backup system including implementing HP StoreOnce Virtual Tape Library to aid in significantly faster backup and recovery of Memorial data. Also, implemented Veeam Backup & Replication system to backup over 700 Virtual Machines bi-monthly to HP StoreOnce. Implemented and maintained various Windows servers for different products; led planning and implementation of numerous infrastructure projects. Key engineer in the Go-Live of Memorial’s Office 365 Exchange migration from Novell GroupWise taking a lead role in the administration and maintenance of the new Exchange Online environment. Responsible for the planning and execution of Memorial disaster recovery environment ensuring appropriate resources were allocated from cold site to recover 75% of high priority systems within 48 hours of disaster declaration.

Memorial Health University Medical Center

Savannah, GA

Systems Engineer • July, 2012 — Jan, 2014

Maintained VMware vSphere infrastructure including Host updates & troubleshooting, hardware maintenance, ensuring high availability of Memorial Virtual Infrastructure for over 700 Virtual Servers. Implemented and supported various Windows servers for different products and provided guidance in planning numerous infrastructure projects.

The Home Depot Store Support Center

Vinings, GA

IT Intern • Summer 2011

Maintained VMware View infrastructure including image updates, troubleshooting thin client issues, and consulting end users to develop solutions to streamline workflow and support. Worked with AppSense User Virtualization to develop secure portable laptop for disaster recovery scenarios to ensure customer service could go unhindered. Worked on numerous teams to develop future solutions for Home Depot to provide growth and develop a significant competitive advantage.

University of Arizona - Global Campus

Masters of Business Administration, Management Information Systems • 2016 — 2017

• Summa Cumme Laude graduate

Georgia Southern University

Bachelor of Science Information Technology, Network Administration & Telecommunications • 2008 — 2012

Microsoft365 Migration & Implementation

Key Contributor, Team & Project Manager • 2022 — Present

The project was broken down to multiple smaller projects to allow the company to adapter by comfortably -

• 2021 - Skype for Business/Office Communicator - Microsoft Teams
• 2022 - Exchange 2019 - Echange Online Migration
• 2023 - MS Office 2013/2016 - Microsoft Apps for Enterprise
• 2023 - Network Home Directory - OneDrive for Business
• 2024 - SharePoint 2019 - SharePoint Online

Intune Implementation

Key Contributor, Team & Project Manager • 2023 — 2025

Planned and Guided the implementation of Microsoft Intune for Desktop management and Mobile Device Management for the company's 2500+ devices. Lead the team in development of all configuration and compliance policies for iOS, Android, Mac, & Windows Devices. Assisted in the migraiton of desktop imaging from SCCM to Intune/Windows AutoPilot.

Disaster Recovery & Business Continuity

Key Contributor & Project Manager • Feb 2018 — June 2018

Migrated the company's disaster recovery and business continuity plan from a manual process that took several days to an orchestrated Recovery using Veeam that was able to be fully brought up within a single day.

Organizational leadership

Extensive experience leading various organizations, from community groups to business departments. Proficient in public speaking, mentoring, and coordinating people and events.

Communications strategy

Highly effective in translating complex technical information into layman's terms for diverse audiences.

Team Building and Development

Proven ability to build and develop teams in various environments and situations.

Technical Leader

Expertise in Cloud Computing, Virtualization & Containerization, Windows & Linux Server, and scripting languages (PowerShell & Bash)

Living Our Values Award

CareCentrix Inc • 2023

At CareCentrix, the "Living our Values" award stands as our highest form of recognition. It honors team members who not only demonstrate exceptional performance but also embody our core values. These individuals showcase our collective aspirations by integrating our key principles into their daily work. They exemplify the shared commitment at CareCentrix to infuse more heart into everything we do.

Office of the CTO Award

CareCentrix Inc • Q4, 2018

Awarded to one individual exempliftying outstanding contributions made to the department.

Believers Church Sylvania GA

Volunteer - Production Team Lead • 2019 — Present

Developed and organized team of individuals to manage the production of the church's weekly services. Responsible for the oversight of the production team, including scheduling, training, implementation of Music, & Broadcast platforms for online and in-person services.

Believers Church Sylvania GA

Board Member - Trustee • 2018 — Present

Responsible for the oversight of the organization's financial operations, including budgeting, financial reporting, and the creation of financial policies.

• Technology (Automation, Technology Development, machine learning)
• Business (Business Analysis, Business Intelligence, Business Process Management)
• Team Development (Leadership, Team Building, Team Management)
• Home Automation & HomeLab (Smart Home Development, Home Security, Home Entertainment)
• Outdoors (Boating, Fishing, Hiking, Scuba Diving)
• Music (Music Production, Live Event Broadcasting)
• Travel (International Travel, Travel Planning, Travel Photography)

• Andrew Amason - My Personal Website
• Happy Homes Property Management Group - Personal Property Management Company